Beginning July 1, all phone calls from San Diego County Sheriff's Department jails will be free. Local, long distance, and international calls are free. A person can make unlimited phone calls per day. To give everyone equal opportunity to use the phone, each call will be limited to 15 minutes.

The answers to many of the questions you may have about this new policy can be found below:

• FREE PHONE CALL AND VIDEO VISITATION FAQ
• LLAMADAS TELEFÓNICAS Y VISITAS POR MEDIO DE VIDEO GRATUITAS FAQ

Important information about the San Diego County Jails and their inmates can be found on the San Diego County Sheriff's Department Public Information Plan.

For information on how to schedule an in-person or video visit, click here.

For other Customer Service Issues regarding inmate telephone services, please contact Securus at 1-800-844-6591 or online at SecurusTech.net.

To request a refund for an Advanced Connect Account, please click here.

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